How to contact us

Exsus Travel has four offices: our headquarters are in central London. We also have an office in Norwich, along with offices in Bangkok and New York.

If you would like to come and see one of our travel experts in order to discuss your luxury holiday plans in person, please contact the relevant office to arrange an appointment. We’d love to meet you.

Exsus London HQ

Monday to Friday 9am-5.30pm, Saturday 10am-4pm

Exsus Norwich

Monday to Friday 9am-5.30pm, Saturday 10am-4pm (UK time)

Exsus Asia

Monday to Friday 9am-5.30pm, Saturday 10am-4pm (UK time)

Exsus New York

Monday to Friday 9am-5.30pm, Saturday 10am-4pm (UK time)

YOUR JOURNEY STARTS HERE

Call us on 020 7337 9010 to start planning your perfect trip

Make an enquiry now

© 2022 Exsus Travel. Experts in luxury tailor-made holidays.

Exsus Travel Limited t/a Exsus Travel. Registered in England and Wales at this address: 1 Burwood Place, London, W2 2UT. Company No. 3385363. VAT No. 719-221840.

Book with confidence.
ATOL
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk
ABTA
We are a member of ABTA (ABTA No. Y6561) which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide full financial protection for your money.
International Passenger Protection (IPP)
In accordance with the Passenger protection policy for insolvency cover in respect of the Package Travel & Linked Travel Regulations 2018, all passengers booking with Exsus Travel are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation costs, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Exsus Travel. There is no requirement for financial protection of day trips, and none is provided. Your booking is insured by IPP Ltd and its panel of insurers. This insurance is only valid for passengers who book and pay directly with Exsus Travel. If you have booked and/or paid direct to a Travel Agent for a holiday with Exsus Travel please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.
This insurance has been arranged by International Passenger Protection Limited and underwritten by Liberty Mutual Insurance Europe SE. For further information please go to www.ipplondon.co.uk.
Claims procedure: you must notify IPP as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator to: IPP Claims at Cunningham Lindsey, Oakleigh House, 14-15 Park Place, Cardiff,  CF10 3DQ, United Kingdom. Tel: +44 (0)345 266 1872.
Email: Insolvency-claims@ipplondon.co.uk or online at http://www.ipplondon.co.uk/claims.asp