Exsus Travel is committed to safe and responsible travel. The links below provide pre-trip advice and practical information for all your holiday essentials. Please advise your travel expert of any special requirements at the outset of the booking process.
TRAVEL ADVICE
The Foreign, Commonwealth & Development Office have up-to-date advice on staying safe and healthy abroad. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check: www.gov.uk/foreign-travel-advice
ABTA PROTECTION
Exsus Travel Ltd is a Member of ABTA with membership number Y6561. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com.
ATOL PROTECTION
Flights that are sold with a UK departure and flight-inclusive holidays that are sold within the EEA on this website are financially protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL-protected. Please see our booking terms for information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Our ATOL number is 5126.
AITO MEMBERSHIP
Exsus Travel is a member of AITO, The Specialist Travel Association. AITO encourages the highest standards in all aspects of tour operating and customer service. Exsus Travel abides by the Association’s Code of Conduct and Quality Charter.
Visit www.aito.com for more information
PASSPORT & VISAS
Please ensure all passports have a minimum of 6 months validity on your return date of travel, visas may be required, and it is your responsibility to ensure you obtain the appropriate visa for the country you are visiting and hold valid passports. You can check your visa requirements by contacting your local embassy or by visiting: www.cibtvisas.co.uk/exsus.
TRAVEL TO USA
Those seeking to travel to the United States under the Visa Waiver Program are subject to enhanced security requirements. All eligible travellers who wish to travel under the Visa Waiver Program must apply for authorisation before travel using the following process: https://esta.cbp.dhs.gov
HEALTH
Please ensure you have the correct vaccinations before travelling and note that some countries require certificates for mandatory vaccinations. Visit the NHS website for advice and speak with your GP or a travel clinic well in advance of your journey. www.fitfortravel.nhs.uk
TRAVEL INSURANCE
Please take the time to ensure you have adequate travel insurance for your trip when you book your holiday so that you have cover in the event of cancellation, such as due to an illness or a serious accident. Cover should also include medical expenses and repatriation in the event of accident or illness. We also recommend you have cover for personal belongings, travel delay, personal liability and overseas legal expenses. If you intend to take part in any adventurous activities or sports on your trip, including trekking, you should ensure you have sufficient cover for these also.