Creating Your Trip The Exsus Way

Everyone’s idea of a perfect trip is as individual as you are, which is why we tailor-make our luxury holidays, bespoke honeymoons and family adventure holidays to fit your own personal requirements.

The aim is to plan your holiday perfectly and to organise it flawlessly. Your dedicated travel expert will look after your trip from the very first call to the moment you return and is always on hand to provide advice and support. Here’s a five step guide to how it works:

1. Speak to a travel expert about your tailor-made holiday

Get inspired by the trip ideas on our website. Then, call our team of travel experts to talk to a specialist first-hand about the destination in which you’re interested. Our travel experts will listen carefully to understand exactly what it is you’re looking for (and also what you want to avoid) while delivering unrivalled personal service and absolute attention to detail. 

2. Plan & refine your itinerary

Your dedicated travel expert will take into consideration what you’ve talked about and then apply personal experience to create a bespoke itinerary for you. Working with your expert you'll then develop the itinerary together. All our experts will help you explore options, choose accommodation to suit your style and budget and add exceptional experiences as well. Between you, you'll have the opportunity to polish the itinerary until you are perfectly satisfied that this personalised suggestion meets your travel wishlist and are ready to book.

3. Pre-trip support

Once you're happy you have the perfect itinerary, your dedicated travel expert will book every element. Your expert will remain in contact right up until the point of departure in case you have any questions about your holiday or want to make any changes to the itinerary that you’ve agreed. Want to tweak something or add on a couple more days? No problem.

4. While you’re away

Our service continues throughout the time that you’re away. You’ll be issued with the Exsus travel app, loaded with all of your trip details and extra information relevant to your holiday. The app is free and can be downloaded from both the Apple and Google Play stores prior to your holiday. Your travel expert will send you the log-in information two weeks prior to your departure. You’ll then be looked after by our handpicked partners on the ground but you will also have 24 hour access to us on a special number for any unforeseen eventualities that need to be dealt with.

5. On your return

Once you’re back from your trip we like to stay in touch to ensure that you had the experience that you were expecting and that the service you enjoyed was as it should have been. And, if you like, because we’ve got to know you a little better and like to talk about travel, we’ll make some suggestions relevant to you for your next escape!

Start planning your luxury tailor-made holiday today by contacting one of our travel experts

Alternatively, explore the tailor-made holiday options on our site by destination or by style of holiday

You can read reviews of Exsus from recent clients here.

YOUR JOURNEY STARTS HERE

call us on 020 7337 9010 to start planning your perfect trip

Make an enquiry

© 2022 Exsus Travel. Experts in luxury tailor-made holidays.

Exsus Travel Limited t/a Exsus Travel. Registered in England and Wales at this address: 1 Burwood Place, London, W2 2UT. Company No. 3385363. VAT No. 719-221840.

Book with confidence.
ATOL
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk
ABTA
We are a member of ABTA (ABTA No. Y6561) which means you have the benefit of ABTA’s assistance and Code of Conduct. For package holidays that do not include flights we provide financial protection for you money by way of a bond held by ABTA. We provide financial protection for your money.


International Passenger Protection (IPP)


All passengers booking with Exsus Travel Ltd are fully protected for the initial deposit and subsequently the balance of all monies received by us, including repatriation costs and arrangements, arising from cancellation or curtailment of your single service travel arrangements due to the insolvency of Exsus Travel Ltd

Exsus Travel Ltd has taken out an insurance provided by International Passenger Protection Ltd (IPP) with Liberty Mutual Insurance Europe SE (LMIE) trading as Liberty Specialty Markets, a member of the Liberty Mutual Insurance Group. LMIE's registered office: 5-7 rue Leon Laval, L-3372, Leudelange, Grand Duchy of Luxembourg, Registered Number B232280 (Registre de Commerce et des Sociétés). LMIE is a European public limited liability company and is supervised by the Commissariat aux Assurances and licensed by the Luxembourg Minister of Finance as an insurance and reinsurance company. This insurance is only valid for passengers who book and pay directly with/to Exsus Travel Ltd

In the event of our insolvency please make contact as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator:

IPP Claims at Sedgwick
Telephone: +44 (0)345 266 1872
Email:Insolvency-claims@ipplondon.co.uk
or online at http://www.ipplondon.co.uk/claims.asp